Overview
Who your internet provider actually is, the address the rest of the internet sees you at, and roughly where that puts you on the map.
- ISP and public IP
- Approximate location
- One screen, no digging
NetHelper
Your network, in plain language
Checks anyone can read — and a report you can send.
iPhone and iPad · iOS 26 or later · $4.99
What it does
“Is it my internet?” — answered.
Network tools usually hand you a wall of numbers and leave you to work it out. NetHelper runs the same checks and tells you what they mean, in sentences anyone can read. Four tabs, no jargon, no setup.
What’s reachable
NetHelper pings five places the internet depends on — Google, Cloudflare, Quad9, Facebook and Amazon — and rates each one on how much of the traffic made it back.
- Five independent targets
- Rated, not just timed
- Spots partial loss, not only outages
The route out
Every connection takes a path through your router, your provider and beyond. NetHelper walks that path and names the milestones in words instead of hop numbers.
- Where your traffic leaves home
- Where your ISP hands it off
- Where things slow down
Connectivity
What your device is connected through, right now. Only the interfaces actually in use — no empty rows for hardware you aren’t using.
- Wi-Fi standard, speed and signal
- Ethernet link speed
- Cellular and VPN state
How it rates things
Four words instead of a graph.
A rating comes from how much of the test traffic came back. That one number catches the problem most speed tests miss — a connection that is technically up, but dropping just enough to break calls and video.
Great
Everything came back. No loss at all. This is what a healthy connection looks like.
Good
Almost everything came back. A stray packet missing. Normal, and nothing you’d notice.
Fair
Enough is going missing to matter. Calls stutter, video drops quality, pages hang before loading.
Bad
Most of it isn’t getting through. Either that service is unreachable from here, or something between you and it is broken.
A check in progress
Illustration
Tap to watch a check run.
The part that saves the phone call
Send the whole picture to whoever can fix it.
When something is wrong, the hard part is describing it. NetHelper turns a complete check into a report you can hand over — to your IT person, your provider’s support line, or whoever in the family gets called about the Wi-Fi.
Sharing uses the standard iOS share sheet, so it goes wherever you already send things: Messages, Mail, Slack, a note to yourself. Nothing passes through us.
What’s in a report
- Your provider, public address and approximate location
- The rating for each of the five targets
- The route your traffic took on the way out
- The connection your device was using at the time
- When the check ran
A look at it
See it before you buy it.
Privacy
It doesn’t collect anything. At all.
NetHelper does not collect, log, store or share any personal information, analytics or usage data. There is no account, no tracking and no profile of you anywhere — because there is nothing to keep.
Checks run from your device. Reports go straight from your device to whoever you send them to. Read the full privacy policy.
One app. One price. No subscription.
$4.99
Bought once. No in-app purchases, no ads, nothing to renew, and no account to make.
US price. The App Store sets the equivalent in other regions.
Questions? Support is here.